Pusthakamaala Book Store

Refund and Returns Policy

Overview

Thank you for shopping with Pusthakamaala.com. We want you to be completely satisfied with your purchase. However, please note the following guidelines for returns

Returns

You have 2 days to return an item from the date you received it. To be eligible for a return, you must inform or raise your concern within 24 hours of your received date. Item must be unused and should be in original condition that we have shipped along with the original packaging and with the proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a 10 working days, depending on your card issuer’s policies.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company/card issuer, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at support@pusthakamaala.com for questions related to refunds and returns.

Show room:
Pusthakamaala Book Store
29-5-34, Cherukupallivari Street,
Governorpet, VIJAYAWADA-520002
Email: support@pusthakamaala.com
Tel:

8125 12 12 99

0866- 7 96 96 50
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